Dental Office Cancellation and Missed Appointment Policy
In our office we respect everyone’s time. For that reason, we have developed an office policy to inform you, our valued patient, that appointments are reserved especially to meet you and your family’s needs. The length of your appointment is based on your individual treatment needs. Please respect this time. Should you have to change or cancel an appointment with less than two business days notice, our minimum cancellation fee is $150.00. Thank you for your understanding and we look forward to providing exceptional care for you and your family.
You are solely responsible for payments of all fees incurred during treatment. If you have dental insurance, please remember that your insurance plan is a contract between you and the insurance company. We do not render our services on the basis that insurance companies will cover all our charges. If we accept payment directly from your insurance company, you are responsible for all fees not covered by your insurance including deductibles, part payments, co-insurance deductibles and ABC clauses. Each treatment is structured to fit the patient’s individual needs, not the insurers benefit package.
There will be a service charge levied for all cheques returned from the bank.
Our printable information and health history form can be found here. Please bring this form completed on front and back to your appointment.